Support
Question? Bug? We reply within one business day. We're a small team.
Frequently asked questions
How do I delete my account?
Open Settings inside the app and tap Delete account. All your data is purged from Postgres within 24 hours. You can also email privacy@madreiga.app from your registered email and we'll process the deletion manually.
Why don't I see all the mitzvot?
Mitzvot are filtered by your registered gender. Male users see male-obligated and shared mitzvot; female users see female-obligated and shared. Adjust your gender via Settings -> Contact support.
Why are zmanim wrong for my city?
Set your city or coordinates in Settings -> Zone. If wrong by more than a few minutes, your timezone offset may be off; reach out and include your city + zip code.
Pro upgrade didn't activate after payment.
Pull to refresh on the Settings screen. If still not active after 5 minutes, email support@madreiga.app with your Stripe receipt and we'll fix it within a business day.
How do I cancel Pro?
Settings -> Manage subscription opens the Stripe billing portal. Your Pro stays active until the end of the current billing period; we don't prorate refunds for unused time.
Push notifications aren't arriving.
Check OS-level permissions for Madreiga. On iOS: Settings -> Madreiga -> Notifications. On Android: Settings -> Apps -> Madreiga -> Notifications. Inside the app, Notifications screen lets you toggle each reminder kind.